AMS Newsletter 04/2009
Seven Steps to Maintenance Heaven?
Organizations frequently ask how to select their priorities for maintenance improvement from among the many opportunities available to them. Here we propose the top seven in sequence and indicate an approach to extracting additional value from each of them that is based on practical experience.
Introduction
Maintenance is slowly taking its place among the high priority corporate areas. Corporate executives are demanding better accountability, better control and above all, clear plans for enhancing their return on investment through better Physical Asset Management. In turn, the Maintenance Manager is being presented with more silver bullets – each promising another methodology which will “solve the problem”.
Instead we suggest a return to basics by prompting the Maintenance Manager to look at those areas where the pain is highest and where the returns are greatest. No silver bullets are promised – just a straightforward approach based on years of hard-earned practical experience.
The principle behind this approach is very simple. To achieve higher reliability, availability and maintainability, there
are only two areas to focus on:
- The capability of the technician to perform his functions (impacted by training and skills upgrading); and
- The quality of the instruction set that he has available to him to perform these functions – the contents of the work order.
Conversely, poor instructions equal wrong tasks and poor training equals poor execution. Everything else is a subset of these two. We will concentrate on how to improve the quality of the work order by better selection of task priorities.
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